Returns are accepted within 3 days of delivery. To be eligible, the product must be unused, in its original packaging, and with all tags intact.
We recommend recording a clear unboxing video while opening your order without any cuts or pauses. Without video proof, returns or exchanges cannot be processed.
The product must be unused, unwashed, and in its original condition with all original packaging, tags, and accessories intact.
Once we receive the returned item, our team will inspect the product and issue the refund within 24 hours.
Exchange Policy
Exchange requests must be made within 2 days of delivery. The product must be unused, in its original packaging, and with all tags intact to be eligible. Exchanges are only applicable for incorrect color, defective product, or wrongly delivered item.
We recommend recording a clear unboxing video while opening your order without any cuts or pauses. Without video proof, returns or exchanges cannot be processed.
Once we receive the returned item, our team will inspect the product and issue the exchange within 24 hours.
If you receive a wrong or damaged item, kindly inform us within 24 hours of delivery. Our team will arrange a replacement.
